On the next screen, click Appointments on Facebook so you can manage your appointments through Facebook.
After you click Next to proceed, click Start Setup and select the days and times you want to regularly offer appointments on your calendar.
When you’re finished, the next screen lets you adjust your preferences for things like appointment approval and advance notice.
After you make your selections, you’re taken to a screen where you have the option to list your services. If you don’t want to do this, click Skip.
To add a service, click Add a Service and then fill in the details for your service including name, price, description, and duration. When you’re finished adding services, click Done.
Now go to the Automated Responses section of your Inbox and turn on Reminders and Follow-Up Messages.
#3: Start a Messenger Conversation With People Who Sign Up for Your Facebook Event
If you use Facebook events to market your business, you can turn on a feature that lets attendees chat about their reservation with you via Messenger. When they reserve a spot at your event, Facebook will automatically open a Messenger thread with your page.
When you set up your event, simply select the checkbox labeled Allow Guests to Message [Your Page] About Their Reservation to activate this feature.
Now when guests reserve their spot, you’ll get a confirmation via Messenger. Since you’ll have event responses on Messenger, you can engage with the users just as if you’re having a normal conversation.
#4: Encourage Organic Messenger Conversations With “Send Message” News Feed Posts
Although your business can’t initiate new conversations with people via Facebook Messenger, you can encourage your customers and prospects to start conversations with you. One way to do this is to add a Send Message CTA button to your Facebook posts.
This is a great way to get conversions from your posts. Offer amazing content and let the users know that they can send a message to request it. Some examples of downloadables include an ultimate guide, quiz, eBook, template, or PDF.
To add the Send Message CTA button to a post, start a new post from your page and click Get Messages.