Social Media Management Agency / Marketing Specialists

FAQ

 
Who will be working on my account?     

You will be assigned a dedicated social media manager. This person is trained in social media marketing and is likely to have experience working with clients similar to your industry. This person will be your main point of contact. In addition, each social media manager reports to a Director, who reviews all deliverables before it is sent to you. This is to ensure that you receive quality work and to resolve tough situations.

 
How will you learm my business?


We will learn your business by sending you a questionnaire. Upon completion, we will schedule a kickoff call with you to discuss the questionnaire and any additional questions may have about your business. After the kickoff call, we will do more research that is specific to your business.

 
How will you create content 
that fits my business?

In the questionnaire, we learn more about your content preferences.

 
Do i have to provide you with content? 

No, you do not have to provide us with content. However, if you have content, we are happy to use it.

 
How will you grow my followers?


We can grow your followers using both organic and paid approaches. Organically, we can implement multiple techniques without the need for an advertising budget. When using a paid approach, you will need an advertising budget.

 
Do you monitor  the accounts for comments, messages and reviews?

Yes, your social media manager will be monitoring the pages for comments, messages, and reviews. 

If we know the answer to the question or comment, we would respond accordingly. If we do not know the answer, we will direct the question to you and notify you via email.

 
What type of results can i expect?


The key performance indicators we look at are followers, engagement, and website traffic. All 3 of these metrics influence sales in the long-term. 

You will see these metrics increasing monthly, and we will track our progress to see how this is working for you.

 
How much website traffic should
 i expect each more?

Our social media management services focus on developing followers and engagement on your social media channels. Your organic website traffic may increase as you gain new followers.

 

How soon should i expect to see results?

If you define results as followers and engagement, our clients normally notice an increase in followers and engagement within the first 30 days. 

 

How often will i get a report?

You will receive monthly reports from us. 

 
How will you identify keywords and hashtags for my business?

We will first gain an understanding of your business through a formal questionnaire. From there, we will perform research to identify high traffic keywords & hashtags that will be valuable for your business. To do this, we use the planning tools that allow us to find keywords & hashtags related to your business, the competition level, and how many times it is searched each month. 

 
How will you do a competitive analysis?


We will first identify the content, keywords etc that we are going to target for your business. Once this has been identified, we will analyze the websites of competitors who are already ranking on the first page of Google. We would use tools that we have to analyze the structure of their websites, and we may be able to apply a similar strategy for your website.

 
How will you create emails that fit my business?



In the questionnaire, we learn more about your target audience and email preferences.

 
How many emails do you recommend sending each month?

We recommend sending weekly email blasts. However, the volume of email blast is different for every business. The purpose of email blasts is to increase awareness, engagement, and website clicks. Therefore, the more email blasts you send, the more opportunities you have to do this. Some small businesses send daily emails, while others send weekly or monthly emails.

 
What is the minimum amount time to use your services?

We are very flexible and don’t require you to sign any long-term contracts. No hidden costs. You can cancel any time.

 
Can i post on my social media accounts?

You will keep full control of your account so you can post as often as you like.

How do i get started? 

We don’t do contracts unless you want us too. We don’t need your credit card information. We don’t need anything confidential, but we will of course sign a confidentiality agreement at your request. 

Please fill out the form below to get started.